Welcome to File Reporter for OES Support

The mission of this site is to be a clearinghouse of practical information about File Reporter for OES for current and prospective customers and partners. It is intended to be primarily support-focused as opposed to marketing-focused.

Sold by OpenText and its partners, File Reporter for OES provides data insight on files stored on your OpenText Open Enterprise Server (OES) network, so you have the information you need to optimize and secure your stored files. It is available both as a standalone product and as part of the OpenText File Management Suite where it joins forces with its sibling product Storage Manager. File Reporter for OES is developed and supported by Condrey Corporation, the maintainer of this site.

Product News

The current version of File Reporter for OES is 26.1, released in January 2026. This version is a maintenance release with updates to OpenSSL and support for Open Enterprise Server 25.4. With this release, all components have been updated to use the latest 3.x OpenSSL libraries available on their respective platforms.

For more information, refer to the product release notes.

What is File Reporter for OES?

Purchasing File Reporter for OES

Downloading File Reporter for OES

All purchased software and entitled software updates are available for download through the OpenText Software Licenses and Downloads (SLD) site.

To log in, go here.

Activating Your License

Click this link to activate your license. You will be asked to provide registration information, your organization’s eDirectory tree name, and your activation code.

Product Evaluation

As part of a project under the guidance of OpenText Technical Support, you can evaluate the product for a limited time span for proof-of-concept purposes.

For more information and to begin the process, contact us at support@filereporterforoessupport.com

Product Support

OpenText offers an extensive set of customer support options to help your organization deploy and utilize File Reporter for OES at its optimum efficiency. File Reporter for OES customer support reps are considered experts in the product and continue to receive positive feedback from customers for their ability to quickly diagnose problems and get them resolved in a timely manner.

To contact OpenText Customer Support, start here.

Renewing Your License

File Reporter for OES subscription licenses must be renewed once the license timespan has expired. To renew your license, visit the OpenText Online Renewal Center.

Note: File Reporter for OES is licensed by user. A user is considered anyone who has access rights to storage that is being reported on by OpenText File Reporter for OES.

Join the Community

OpenText has an active user community on its forums. File Reporter for OES currently resides in the Data Access Governance forum, where you can learn File Reporter for OES tips and tricks, get answers to technical questions, get product release announcements, and at times, get help from real OpenText Support technicians.

Find Partners

Perhaps you’re not confident in your ability to deploy and configure File Reporter for OES. That’s OK, we have an extensive set of partners all over the world that can help you do so.

For a directory of OpenText partners, click here.