Welcome to File Reporter of OES Support

The mission of this site is to be a clearinghouse of practical information about File Reporter for OES for current and prospective customers and partners. It is intended to be primarily support-focused as opposed to marketing-focused.

Sold by OpenText and its partners, File Reporter for OES provides data insight on files stored on your OpenText Open Enterprise Server (OES) network, so you have the information you need to optimize and secure your stored files. It is available both as a standalone product and as part of the OpenText File Management Suite where it joins forces with its sibling product Storage Manager. File Reporter for OES is developed and supported by Condrey Corporation, the maintainer of this site.

Product News

File Reporter for OES version 24.4 was released in November 2024. This is the first version engineered exclusively for OES environments and builds on the support for OpenText eDirectory and OES file systems previously provided by File Reporter 3.6.

New updates include:

All components making use of OpenSSL 3.0 of this library.
Updated third-party components.
Ability to select and assign one or more target paths from File System or Permissions scans and associate them with a specific Custom Query report in a similar fashion as built-in reports.

What is File Reporter for OES?

With so much attention today on data management, it is imperative that you know as much information as you can about the data you are storing on your Open Enterprise Server (OES) network. That’s where OpenText File Reporter for OES comes in. Whether you’re dealing with issues pertaining to data growth, data access governance, compliance to data regulations, privacy, data loss prevention, and many others, File Reporter for OES delivers the detailed file storage intelligence you need so that you can address these issues.

File Reporter for OES inventories OES file systems and delivers the detailed file storage intelligence you need to optimize and secure your OES network for efficiency and compliance. Engineered for enterprise file system reporting, File Reporter for OES gathers data across the millions of files and folders scattered among the OES servers that make up your network. Flexible reporting, filtering, and querying options then present the exact findings you need with answers to questions such as:

What files are being stored?
Who has access to confidential or high-value files?
What files are no longer relevant and should be deleted or archived?
Are duplicate files taking up disk space?
Are personal files such as music or video files being stored on the network?
Are confidential or high-value files being stored in their proper locations?
Is regulated data being stored in compliance with privacy regulations?

File Reporter for OES answers these questions and more through a variety of reporting options including Built-in reports, Custom Query reports using SQL commands, graphical analytics tools, and even exported through other tools such as Power BI.

Purchasing File Reporter for OES

File Reporter for OES is sold exclusively through OpenText and is available from the following products and product suites:

OpenText File Reporter for OES

File Reporter for OES inventories OES file systems and delivers the detailed file storage intelligence you need to optimize and secure your OES network for efficiency and compliance.

OpenText File Management Suite

File Management Suite is a solution for securing and optimizing your Open Enterprise Server (OES) network file system through the combined offering of a detailed file reporting and analysis product in File Reporter for OES and a management system in OpenText Storage Manager that takes action on your OES network file system based on policies that you establish.

To purchase a product, contact your OpenText account rep or call the applicable phone number for Sales listed on this page.

Downloading File Reporter for OES

All purchased software and entitled software updates are available for download through the OpenText Software Licenses and Downloads (SLD) site.

To log in, go here.

Activating Your License

Click this link to activate your license. You will be asked to provide registration information, your organization’s eDirectory tree name, and your activation code.

Obtaining Trial Software

You can try out a full-featured, 60-day version of OpenText File Reporter for OES. If you like the product, you can replace the evaluation license with a production license and save all your policies.

To start the process, contact us at support@filereporterforoessupport.com.

Product Support

OpenText offers an extensive set of customer support options to help your organization deploy and utilize File Reporter for OES at its optimum efficiency. File Reporter for OES customer support reps are considered experts in the product and continue to receive positive feedback from customers for their ability to quickly diagnose problems and get them resolved in a timely manner.

To contact OpenText Customer Support, start here.

Renewing Your License

File Reporter for OES subscription licenses must be renewed once the license timespan has expired. To renew your license, visit the OpenText Online Renewal Center.

Note: File Reporter for OES is licensed by user. A user is considered anyone who has access rights to storage that is being reported on by OpenText File Reporter for OES.

Join the Community

OpenText has an active user community on its forums. File Reporter for OES currently resides in the Data Access Governance forum, where you can learn File Reporter for OES tips and tricks, get answers to technical questions, get product release announcements, and at times, get help from real OpenText Support technicians.

Find Partners

Perhaps you’re not confident in your ability to deploy and configure File Reporter for OES. That’s OK, we have an extensive set of partners all over the world that can help you do so.

For a directory of OpenText partners, click here.